General & Getting Started
What is TradeAI?
TradeAI is an advanced cloud-based automated trading platform that connects directly to your MT4 or MT5 brokerage account. It uses artificial intelligence to scan markets, identify high-probability setups, and execute trades automatically on your behalf, 24/5.
Do I need trading experience to use this?
No, you do not need prior trading experience. TradeAI is designed to be fully autonomous. You simply connect your broker account, select a strategy preset, define your risk parameters, and turn it on.
Do I need to keep my computer on?
No. TradeAI runs entirely on our high-speed, secure cloud servers. Once configured, you can turn off your computer and check your progress from your phone or any browser.
Brokers & Compatibility
Does it support MT4 or MT5?
TradeAI supports both MetaTrader 4 (MT4) and MetaTrader 5 (MT5).
Which brokers are supported?
We support virtually any broker worldwide that uses MT4 or MT5. This includes IC Markets, Pepperstone, Exness, XM, FusionMarkets, Tickmill, FTMO, and over 50 others.
Can I use it with Prop Firms?
Yes. TradeAI works perfectly with most major prop firms that provide MT4/MT5 accounts. You can set strict daily loss limits and max drawdown limits within TradeAI to ensure compliance with prop firm rules.
Security & Funds
Is my money safe? Does TradeAI hold my funds?
TradeAI never holds your funds. Your money stays securely with your chosen broker at all times. TradeAI only has permission to execute trades via the MetaTrader protocol.
Can TradeAI withdraw my money?
No. It is technically impossible for TradeAI to initiate withdrawals or transfers. We only send trade execution commands (buy, sell, modify stops). Withdrawals must be done directly through your broker's client portal.
How are my broker passwords stored?
Your broker login details are heavily encrypted using AES-256 military-grade encryption. They are never stored in plain text and cannot be read by our staff.
Trading Strategies & Risk
What strategies does the AI use?
TradeAI comes with 10+ built-in strategies, including Smart Money Concepts (SMC), Silver Bullet ICT, Momentum, Asian Mean Reversion, and Fundamental News Trading. You can mix and match strategies depending on your preference.
Does it trade during the news?
By default, TradeAI features a News Event Filter that automatically pauses trading before and after high-impact economic events (like NFP, CPI, or FOMC) to protect your account from massive slippage. However, we do offer specific "News Rampage" strategies for those who want to trade volatility.
How does risk management work?
You have full control. You can set a strict Daily Stop Loss (e.g., pause trading if the account drops 2% in a day) or a Max Drawdown limit. The AI calculates exact lot sizes based on your account balance and the stop-loss distance for every single trade.
Pricing & IB Verification
Is there a free version?
Yes. The Free tier allows you to connect 1 account, access basic AI strategies, and view manual signals without ever entering a credit card.
How does IB Verification (Free Pro Access) work?
If you open your brokerage account using our partner link (Introducing Broker/IB link), your broker pays us a small commission from the spread on your trades. In exchange, we upgrade your TradeAI account to the Pro tier for completely free, forever. It costs you nothing extra.
Can I just pay a monthly fee instead?
Absolutely. If you want to use your existing broker account without transferring under our IB link, you can upgrade to the Pro tier for $49/month.
Support & Technical
What if TradeAI's servers go down?
If our servers experience downtime, any open trades in your account remain completely safe because TradeAI always places a hard Stop Loss and Take Profit directly on your broker's servers at the exact moment a trade is opened.
Can I manually close trades opened by the AI?
Yes. You can log into your MT4/MT5 app on your phone at any time and manually close or modify trades. TradeAI will detect the manual intervention and update its dashboard accordingly.
Copy Trading
What is Copy Trading in TradeAI?
Copy Trading lets you link two of your own trading accounts — a master account and a slave account, even across different brokers — so that every trade opened on the master is automatically replicated on the slave in real time.
What are the different lot-sizing (risk) modes?
You can choose from three modes: Auto, which scales the copied lot size to match the slave account's own equity so risk stays proportionate regardless of balance differences; Multiplier, which copies the master's exact lot size multiplied by a factor you set (e.g. 0.5x, 2x); and Fixed Lot, which always opens the same lot size on the slave account no matter what the master trades.
How is Stop Loss / Take Profit handled when copying?
You control this with the SL/TP mode: Same mirrors the master's exact SL/TP price levels, None copies the trade with no SL/TP attached, and Fixed Points lets you set your own SL/TP distance in points, which is then calculated fresh from the slave account's own live quote at the moment the trade is executed.
Can I copy trades between accounts with different brokers?
Yes. TradeAI automatically resolves symbol names between brokers (for example, a master broker's "EURUSD" mapping to a slave broker's "EURUSD.m" or "EURUSDp"), so trades are matched to the correct instrument on the slave account even when broker symbol suffixes or prefixes differ.
What happens if the slave account can't take the trade (e.g. insufficient margin)?
If a copied trade is rejected by the broker — due to insufficient margin, an invalid lot size, or the symbol being unavailable — TradeAI logs the failure on your Copy Trade dashboard so you can see exactly which trade failed and why. It will not retry indefinitely or silently skip errors.
Social Trading
What is Social Trading?
Social Trading lets you browse a marketplace of master traders and copy their live trades to your own account, using the same real-time execution engine that powers Copy Trading — without needing to own or manage the master account yourself.
Are the trader statistics (win rate, profit, drawdown) real?
Yes. All performance statistics shown on a trader's profile are computed from their actual historical trade records, not simulated or estimated figures.
Can I see a master trader's full trade history before copying them?
Yes. Each trader's profile includes a trade history view showing their past trades — symbol, direction, open/close price, and profit/loss — so you can evaluate their track record before deciding to copy them.
Does Social Trading support the same risk modes as Copy Trading?
Yes. When you copy a social trader, you choose the same three risk modes available in account-to-account Copy Trading — Auto (equity-scaled), Multiplier, or Fixed Lot — so you can control your exposure relative to the master trader's account size.
Can I stop copying a trader at any time?
Yes. You can pause or remove a copy link at any time from your dashboard. This only stops new trades from being copied — any positions already open on your account are unaffected and can be managed manually.